Your shop. Your team.One simple POS.

Sell, manage products, and keep your team connected with an online POS. We handle the setup, so you can focus on your customers.

Your own shop link
Staff access
Setup support
Shop owner welcoming a customer at her market stall

Built for busy counters

Products, users, and sales in one clean workspace.

Customer making a card payment
Customer scanning a QR code at checkout

Less setup. More time for your customers.

A workspace for your day-to-day sales, with help when you need it. Open your shop, bring your team on board, and keep moving.

Retail checkout using point of sale

Ready online POS

We prepare the shop workspace, owner login, staff access, and direct selling link.

Works anywhere

Open from a tablet, laptop, phone, or counter screen without complex local setup.

Staff access handled

Request access for your team, choose their roles, and get help with password resets.

Private shop database

Each business runs in its own database, keeping operations separated and easier to support.

Smiling cashier using a touchscreen POS terminal at the counter

From request to live POS, we do the setup work.

Tell us about your business. We help you get your workspace ready and send clear instructions for your first sign-in.

1

Tell us the business name, owner email, phone, and preferred shop link.

2

We create the shop database, configure POS, users, taxes, and access.

3

The owner receives a clean onboarding email with login details.

4

The business adds products, opens POS, and starts selling.

Simple monthly managed POS.

Start lean. Add more users, branches, and deeper support as the business grows.

Starter

For a single shop that needs a clean POS link and managed setup.

UGX 50,000

per shop, per month

Hosted POS workspace
Owner login handover
Direct shop link
Basic monitoring
Password reset support
Popular

Growth

For teams that need staff users, stronger support, and room to grow.

UGX 100,000

per business, per month

Everything in Starter
Up to 5 staff users
Priority setup support
Backup planning
Monthly account check

Business

For businesses with branches, advanced workflows, or custom support needs.

Custom

for multi-branch shops

Multiple shop workspaces
Admin access planning
Custom onboarding
Dedicated support flow
Advanced reporting plan
Heartland countertop touchscreen POS terminal, shown as an illustrative hardware example
Illustrative POS hardware. Not the Bala Pay interface.

Made for shops that cannot lose track of sales.

Your business deserves more than a login link. Get help with access, account questions, and the practical details of running your POS.

Backup planning

Get help planning backups for your shop and its records.

Managed support

Track setup and support requests from your client portal.

Secure access

Set your own password through a secure link and request the right access for your team.

Ready for a simpler way to run your shop?

Create your account to request a shop. Already with Bala Pay? Sign in to manage your team, receipts, and support requests.

Questions before getting started.

Who is Bala Pay for?

Retail shops, supermarkets, cafes, restaurants, pharmacies, salons, and growing businesses that want POS online without managing servers.

What does a client receive?

Your own shop link, a configured POS workspace, and an email with a secure link to set your password. Our team helps you get started.

Can staff users be added later?

Yes. The client can request staff access, password resets, and support from the Bala Pay client portal.

How do I manage my account?

Sign in to the client portal to view your shops, check billing and receipts, request staff access, and follow up on support requests.